Welcome to Akiko Home! Our Shipping Policy outlines the terms and conditions related to the shipping of Akiko Home products. Please read this policy carefully before making a purchase to understand our shipping practices.
1. Order Processing
a. Processing Time:
Orders are typically processed within 02 business days from the date of purchase. Processing time may vary based on product availability, order volume, and other factors.
b. Order Confirmation:
Upon successful processing of your order, you will receive an order confirmation email containing details of your purchase.
2. Shipping Methods
a. Shipping Providers:
We use reputable third-party shipping carriers to deliver our products. The choice of carrier may vary based on the destination and shipping method selected during the checkout process.
b. Shipping Options:
At checkout, you will have the option to choose from available shipping methods, including standard and expedited shipping. Shipping costs will be calculated based on the selected method and the destination.
3. Shipping Timeframes
a. Delivery Estimates:
Estimated delivery times are provided during the checkout process. These estimates are based on the selected shipping method and the destination.
b. Delays:
While we make every effort to ensure timely delivery, please note that delivery times may be subject to occasional delays due to factors beyond our control, such as weather conditions, customs processing, or carrier issues.
4. Shipping Destinations
a. Domestic and International Shipping:
We offer shipping to both domestic and international destinations. International customers are responsible for any customs duties, taxes, or fees incurred during the importation process.
5. Tracking Information
a. Tracking Notifications:
Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and location of your package.
6. Shipping Costs
a. Calculation:
Shipping costs are calculated based on the weight of the products, the selected shipping method, and the destination. These costs will be displayed during the checkout process.
b. Free Shipping:
We may offer free shipping promotions under certain conditions. Details of any ongoing promotions will be clearly communicated on the Site.
7. Order Changes and Modifications
a. Change Requests:
Once an order is processed, it is difficult to make changes. If you need to modify your order, please contact us immediately at support@akikosherman.com, and we will do our best to assist you.
8. Contact Information
For any questions or concerns regarding our Shipping Policy, please contact us at support@akikosherman.com.
Thank you for choosing Akiko Home! We appreciate your understanding and cooperation in making your shopping experience with us enjoyable and efficient.